Our support team is dedicated to delivering your IT requirements.
We are committed to delivering the best technical support for all aspects of your IT environment. Please connect with our responsive staff who will assess and escalate your query.
Operational support
Business hours
Monday - Friday 05:00 - 17:00 WST
Extended support hours
Monday - Friday 17:00 - 20:00 WST
(optional add-on purchase)
Weekends and public holidays
05:00 - 17:00 WST
(excluding Good Friday, Easter Sunday, Christmas Day, Boxing Day and New Year's Day)
CMTG support
When contacting Support, please give as much information as possible including:
- Your name and company
- Nature of the issue
- Number of users affected
- Workload affected
On-site support
Our 3-tier local support team of more than 20 accredited and experienced service engineers ensures peace of mind through proactive monitoring, support and management of your server hosting and network.
When one-off site visits aren’t giving you the ongoing technical support you need, your business needs dedicated support. We can help you with an on-site IT expert for one day a week or more to handle your weekly user support issues and install new hardware and software.
Get in contact with us today!
Peace of mind
Improving the security, control and performance of our client's IT infrastructure for over 15 years.
Cloud Services
Contact CMTG today and make your business more dynamic and secure.
Get in touch today
Talk to one of our helpful staff regarding your IT infrastructure requirements.